Rove Concepts Customer Service

With small complaints on the low response rates of customer service I guess the shopping experience is overall quite good. While the product is solid the customer service policy at Rove is extremely lacking.

Voltaire Sectional Rove Concepts

7 days a week.

Rove concepts customer service. 170 reviews of Rove Concepts I ordered a Luca Sofa in Solstice online expecting it to be the color and quality as described. Oh and good luck ever speaking to. Any questions from the end user must be directed to the Applicant.

DO NOT BUY FROM ROVE CONCEPTS. Roves marketing team must be smart. Of the 6 chairs I ordered 1 arrived damaged and another was poorly constructed prior to even shipping.

But once you receive the product and having an issue and its quite difficult and a lengthy process to get a hold of anyone to help. While long delivery times are somewhat a common problem in the industry Rove Concepts handles it fairly fine and although I experienced delays on every single one of my orders they were a matter of days from the agreed delivery timespan. Rove Concepts is a company that has been around for some time and it has a decent amount of exposure and positive reviews online so I decided to give it a try.

DO NOT BUY FROM ROVE CONCEPTS. It is a beautiful blue grey velvet online but what you receive in person is a teal couch with a yellow green neon tinge. The Applicant may call or email Rove Concepts customer service department for help with any questions.

They will scam and lie to you just to take as much money from you as possible before actually delivering anything. For international shipping rates please check out at our international site. Majority of pieces crafted in-house with amazing imported materials.

Any questions from the end user must be directed to the Applicant. I was well aware of the email and the email was another basic form reply. Rove even lies about its own reviewswhen you visit an item from their website ALL THE REVIEWS are cherry picked.

Customer Service - Rove Concepts phone number should never be given to the end user. Voice your opinion today and hear what 8600 customers have already said. We tried to exchange a piece of furniture and Rove would not help us at all with shipping our item back.

You call and place an order or you just buy online. Rove was reluctant to replace it and offered a 50 discount which we refused. Lets call our customer support CONCIERGE to show how high-end our products are.

830am - 500pm PST. The sales team is quick to respond just as expected. I received what seems to be pretty much a form letter from Rove Concepts letting me know that they emailed me on 210.

Wonderful customer service but products unfortunately vary in quality and workmanship. DO YOUR OWN RESEARCH. Do you agree with Rove Conceptss TrustScore.

Rove Concepts replaced them both. Rove Concepts Dresden Modern Oyster Grey Performance Sofa. CODES 3 days ago Please call customer service at 888-908-2925 for shipping rates on all orders going to Alaska Hawaii Puerto Rico and any US islands only accessible by ferry.

Customer Service - Rove Concepts phone number should never be given to the end user. Because these are oversized items they are extremely expensive to return as consumers in the order of 800. Upon arrival I knew immediately it was not the same as the one pictured online.

They take days to response to your inquiries and take days to reply. Although Roves market is top notch the products and customer service is not. The customer service at ROVE CONCEPTS IS ABOMINABLE.

We ordered a marble table and it arrived broken after 2 months. At that point im sure they didnt have the foresight that their customer support team is TERRIBLE. Shop Rove Concepts for everything Mid Century and Modern from furniture and lighting to accents decor and more.

Online Retail Minimum sales quotas are enabled for authorized online only retailers. The Applicant may call or email Rove Concepts customer service department for help with any questions. Upon further inspection the lower less visible portions of the chair were poorly finished.

We were looking for a nice and unimposing sofa for our new living room and RCs Florence Loveseat seemed absolutely stunning. This company has ZERO accountability for customer service quality control or even best practices for retail sales. Their customer service concierge is awful.

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