Call Center Representative Duties
Call Center Customer Service Representative Resume Examples Samples. A Call Center Representative handles customer calls by answering questions finding solutions to issues addressing concerns or complaints and providing important information. Call Center Representative Resume Samples Velvet Jobs Call Center Representative Responsibilities. Call center representative duties . Receiving or making a high volume of calls from or to customers. Answer incoming calls from customers to take orders answer inquiries and questions handle complaints troubleshoot problems and provide information. The call center function varies from one industry to the next but there are tasks and competencies common to most call center jobs regardless of company specifics. They work in a companys call center to ensure every customer is satisfied with their experience with the company and its products or services. Striving to achieve first call resolution and maintain the quality of service provided by...